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Skyline Solar LLC

Service Coordinator

Career Insights for Customer Service Supervisor

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Based on Massachusetts data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$59,250 / year median in Massachusetts

-1% projected decline

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Job Description

Service Coordinator Skyline Solar
LLC - 2.3
Raynham, MA Job Details Full-time $20 - $24 an hour 13 hours ago Benefits Dental insurance 401(k) Retirement plan Qualifications Electrical experience Attention to detail Organizational skills Multi-line phone systems Solar energy Full Job Description Job Summary We are seeking a dynamic and organized Service Coordinator to join our team, dedicated to ensuring exceptional customer service. In this role, you will coordinate scheduling, manage communication between service technicians and customers. Your proactive approach will help optimize the most efficient schedules possible. This position offers an exciting opportunity to contribute to a fast-paced environment where your organizational skills and ability to learn fast will be key to success Duties Coordinate scheduling between customers and service technicians. Manage multiple markets and relaying critical information through our crm. Ensuring the Service Technicians have all the proper information in order to be successful. Communicate effectively with Service technicians and customers , and internal teams via phone calls, internal communication channels, and email to facilitate smooth operations. Build daily schedules that provide efficiency and smooth work flow. Ability to manage multi-line phone systems efficiently while maintaining professional phone etiquette. Excellent organizational skills with attention to detail a must. Strong communication skills for internal coordination and customer service interactions within fast-paced settings.

Join us as a Service Coordinator if you thrive on organization, enjoy problem-solving within logistics operations, and are eager to contribute in a vibrant team environment! Solar or electrical experience is a major plus.
Pay:
$20.00 - $24.00 per hour
Benefits:
401(k) Dental insurance Retirement plan
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance
  • Other Retirement and Savings