Position Summary We are seeking a highly organized, energetic Commercial Move Coordinator to support commercial relocation projects from start to finish. The ideal candidate is a proactive self-starter with strong customer service skills, the ability to manage multiple priorities, and excellent communication abilities. This role requires extensive interaction with customers, internal teams, fleet personnel, and a nationwide network of van line agents to ensure every move is executed smoothly and on schedule. Key Responsibilities Monitor and track commercial shipments to ensure all delivery deadlines are met. Update internal tracking systems with detailed notes regarding status changes and communication updates. Provide accurate pricing and shipping information to clients. Communicate with clients and booking agents regarding shipment requirements, timelines, and special service needs. Complete all administrative tasks related to commercial moves, ensuring compliance with company procedures. Collaborate with internal departments to resolve pricing questions or service-related issues. Maintain organized, accurate records and audit all documentation for completeness and accuracy. Perform other duties and tasks as assigned by the manager. Minimum Qualifications High school diploma or GED required; Associate or Bachelor's degree preferred. Three (3) years of moving industry experience preferred. Knowledge of LTL/FTL shipments and DOT regulations preferred. Previous customer service experience working with both internal and external customers. Strong verbal and written communication skills. Proficiency with Microsoft Office Suite (Outlook, Word, Excel). Ability to work under deadlines and manage time effectively. Strong attention to detail, organization, and follow-through. Ability to multitask in a fast-paced environment. Strong interpersonal skills and the ability to handle customer situations professionally. Physical Requirements Ability to talk and hear regularly while performing job duties. Frequent sitting with occasional standing, walking, bending, and reaching. Occasional lifting of office supplies or materials up to 25 lbs. Ability to perform tasks requiring close, distance, and peripheral vision, along with depth perception and focus adjustment. #INDJenAdv