Customer Service & Operations Coordinator

Customer Service & Operations Coordinator Clemmons, NC Job Details Part-time | Full-time $15 - $30 an hour 17 hours ago Benefits Work from home Professional development assistance Opportunities for advancement Qualifications Computer operation Operations management Sales Phone communication Computer literacy Administrative experience Dispatching Schedule management Organizational skills CRM system proficiency Productivity software Office management Communication skills Marketing Entry level Client interaction via phone calls Full Job Description Job Summary Mr. Electric of Winston-Salem is hiring a Customer Service & Operations Coordinator to manage customer service, dispatching, daily operations, marketing support, and office management . This role is ideal for someone organized, customer-focused, and experienced in service-based businesses. Responsibilities Handle incoming calls, texts, and emails with excellent customer service Schedule jobs and manage dispatch for technicians Coordinate daily operations to ensure smooth workflow Follow up with customers and promote services Support marketing efforts and customer outreach Maintain accurate records in CRM systems Assist with office management and administrative tasks Requirements Experience in customer service, operations, or office management Strong communication and organizational skills Ability to multitask in a fast-paced environment Basic computer skills (Microsoft Office, CRM systems) Preferred Qualifications Experience with ServiceTitan and dispatching Background in home services or electrical industry (preferred) Marketing or sales experience is a plus Why Join Us? Growing company with advancement opportunities Hands-on role with impact on daily operations Supportive team environment Apply Today! Submit your resume to join our team and help deliver top-quality service to our customers.

Pay:

$15.00 - $30.00 per hour

Benefits:

Professional development assistance Work from home

Work Location:

In person