A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$75-90K Is this your perfect fit? Work with an international corporation with robust resources and a fantastic local reputation. Work in a hybrid environment with Friday afternoons off! Excel with your expertise in commercial lines account management experience supporting private equity with P&C, risk, underwriting insurance needs. If that describes you, we need to talk! What your future day will look like: Serve as a trusted point of contact for business insurance clients, responding to questions, resolving service and billing issues, and managing policy changes with professionalism and urgency. Build and maintain strong relationships with clients, prospects, producers, and internal client service teams to deliver an exceptional client experience and support long-term retention. Partner with clients to understand their service and risk management needs, providing proactive guidance and coordinating solutions that align with their business objectives. Drive account growth and client satisfaction by delivering best-in-class service, ensuring timely communication, and identifying opportunities to strengthen client relationships and expand services.
Benefits Offered:
Strong employee medical plan—health, dental, and vision
PTO 401K
Type:
Direct To be a champion in this role, you will need: Associates or Bachelor's degree preferred Minimum 3 years' experience in commercial lines insurance P&C license Insurance designations (i.e.
INS, AAI, CISR
), preferred Private Equity account experience, preferred EPIC experience, preferred. We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps. If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for. Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
