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McSweeney Chrysler Dodge Jeep Ram

Quick Lane Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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Based on Alabama data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$48,810 / year median in Alabama

+13% projected growth

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Job Description

Join McSweeney Chrysler Dodge Jeep Ram as a Quick Lane Advisor in Pell City, AL, where you will play a crucial role in providing fast and efficient vehicle maintenance services, ensuring exceptional customer satisfaction and loyalty. Responsibilities Greet customers promptly and courteously upon arrival. Assess customers' vehicle maintenance needs and recommend appropriate services. Provide accurate estimates and explain services and pricing to customers. Schedule service appointments and manage workflow to maximize efficiency. Collaborate with technicians to ensure timely completion of all services. Maintain thorough records of customer interactions and service transactions. Ensure the Quick Lane service area is clean, organized, and compliant with safety standards. Requirements Strong communication and customer service skills. Ability to work in a fast-paced environment and multitask effectively. Basic knowledge of automotive maintenance and repair. High school diploma or equivalent. Reliable, punctual, and detail-oriented. Ability to use computer systems for service scheduling and record-keeping. Benefits Competitive compensation. BCBS Health, dental and vision insurance Opportunities for career growth and development. Supportive and friendly work environment. Employee discounts on vehicle purchases and services. Comprehensive training programs. About the Company McSweeney Chrysler Dodge Jeep Ram is a trusted automotive dealership in Pell City, AL, dedicated to providing high-quality vehicles and exceptional customer service. Our team values integrity, professionalism, and community involvement, making us a great place to build your career in the automotive industry.