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M
Mailboxes & Beyond
Customer Service / Office Assistant
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Arkansas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,575 / year median in Arkansas
+1% projected growth
Job Description
MUST have smiling and outgoing personality. Must have excellent computer and technology skills to work cell phones, tablets, computers, scanners, copiers, and more. Must be able to learn and retain lots of information, regulations, and policies. Must be detail oriented and be able to multi task in a VERY busy and fast paced environment. Must be dependable, honest, and hard working. We are a multi faceted Product and Service providing company.....This is not a boring job and you will always be busy and will learn something new EVERY day. In addition to tending customers multiple needs and assisting with office tasks, you will need to be willing to do other tasks as needed. Hours are Monday thru Sat and variable depending on candidates. Also, MUST not have pet allergies and be comfortable with dogs in the workplace daily.