Customer Service Representative

ANDRE LANDSCAPE SERVICE

Azusa, CA Job Details $22 - $24 an hour 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Microsoft Word Computer operation Spreadsheets Word embeddings Windows Full Job Description You will help build and sustain long-term client relationships, as well as provide valuable support to our operations teams. ‍ Requirements 2 year college degree or 2 years relative Administrative and/or clerical experience Intermediate knowledge of Windows, Microsoft Word and Excel Skills to establish priorities, multi-task, work under deadline pressures, and work independently with minimal supervision Excellent written and oral communication skills Customer service oriented ‍ Responsibilities Provide first-level contact customer service while maintaining a positive, empathetic, professional attitude to customer issues Talk with clients over the phone, email, online and chat to resolve their questions and concerns Properly escalate queries to the next level of support by making the appropriate phone calls/emails for expedited resolution Track, route, and redirect problems to correct resources Update customer data and produce activity reports Additional functions not listed ‍ What We Offer Competitive salary Paid vacation time Holidays and paid time off Medical, dental, and vision 401 K plan with company matching Professional development and growth Great atmosphere and company culture ‍

Salary Range:

$22 - $24 /hour