Customer Service Representative iStaffing inc - 3.0 Brea, CA Job Details Temp-to-hire | Full-time $18 - $20 an hour 1 day ago Benefits Health insurance Dental insurance Qualifications Spanish Customer communication Computer literacy English Administrative experience Attention to detail Office experience
Full Job Description Pay Rate:
$18.00-$20.00/hour
Schedule:
Monday-Friday, 7:30 AM-4:00
PM Bilingual:
English/Spanish Required Position Overview:
We are seeking a friendly, organized, and customer-focused Bilingual Customer Service Representative to support daily customer service and office operations. The ideal candidate will be able to communicate professionally with customers in both English and Spanish, coordinate appointments and service needs, maintain accurate records, and assist with general administrative tasks.
Key Responsibilities:
Answer customer inquiries and provide excellent customer service Communicate with customers in both English and Spanish Schedule installations, service calls, and appointments Coordinate with field teams to ensure accurate scheduling and timelines Process work orders, contracts, and related paperwork Maintain organized records and update job tracking systems Follow up with customers regarding appointments and service needs Collect and process payments Assist with general office and administrative duties as needed
Qualifications:
Must be bilingual in English and Spanish Previous customer service or office experience preferred Strong verbal and written communication skills Professional and friendly customer service approach Strong organizational and multitasking skills Comfortable using computers and learning new systems Excellent attention to detail and accuracy Dependable and able to work independently and as part of a team