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DS Global

Wholesale Customer Service Assistant

Entry-Level JobVerifiedNo experience needed
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Job Description

Wholesale Customer Service Assistant DS Global - 3.0 Brea, CA Job Details Part-time | Full-time $18 - $25 an hour 17 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Professional networking Customer communication Sales support Moving Attention to detail Organizational skills Full Job Description Job Overview We are seeking a dynamic and proactive Wholesale Customer Service Assistant to join our team! In this vital role, you will be the primary point of contact for our wholesale clients, ensuring their needs are met with enthusiasm and professionalism. Your energetic approach will help foster strong relationships, streamline order processing, and support our sales efforts through exceptional client service. If you thrive in a fast-paced environment, love collaborating across teams, and are passionate about delivering outstanding customer experiences, this is the perfect opportunity for you to make an impact! Responsibilities Wholesale Order Processing Assist process and verify wholesale orders from Shopify, Faire, NuOrder Assist style set up in internal systems and confirm accuracy Coordinate with the warehouse to ensure timely order fulfillment Prepare packing slips and verify order details Track order status and resolve discrepancies Customer Service Communicate with wholesale customers regarding orders, shipping, and product availability Respond to order inquiries and resolve issues quickly Maintain professional relationships with boutique customers Inventory & Warehouse Support Receive weekly inventory shipments Verify incoming inventory against packing lists Assist with maintaining accurate stock levels Help move and organize boxes in the warehouse when needed Requirements Strong attention to detail and organization Excellent customer service and communication skills Comfortable working between office tasks and light warehouse support Ability to work in a fast-paced environment Compensation $18-$25/hour depending on experience.
Job Type:
Part-time or Full-time Expected hours: 25-40.0 per week
Work Location:
In person
Pay:
$18.00 - $25.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance