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Parkway Animal Center

Customer Service Associate - Pet Services

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Associate - Pet Services Parkway Animal Center Fairfield, CA Job Details Part-time From $16.90 an hour 2 hours ago Benefits 401(k) Paid time off Uniform allowance Employee assistance program Employee discount Qualifications Customer communication Customer relationship building Customer service Client rapport building Attention to detail Animal husbandry Full Job Description Parkway Animal Center, a boarding, grooming and medical facility, is looking for a part-time Client Services Representative for The Park - Boarding & Grooming! Our ambition is simple - be the center we want to take our own pets to. This is a wonderful opportunity for a tech-savvy Client Service Representative looking to build relationships with pet-parents, provide animal husbandry and handling, and give lots of treats. Applicants MUST have open availability 8am-8pm 7 days/week, including Holidays and Holiday weeks/weekends.
Why choose us:
We have built Parkway Animal Center to be different. We want a different experience for pets, pet parents, and veterinary professionals alike. If you ever thought pet care could be done better, come help be the change you want to see in it with us. What you'll be doing: Under the direction of the business owner, and in cooperation with the boarding and grooming staff, you will schedule boarding and grooming services; walk, feed and clean the living quarters of the boarding pets, and maintain the cleanliness of the facility. What you'll bring: Passion for helping pets and their humans alike; Ability to interact and communicate (verbally and non-verbally) with professionalism, empathy, and respect both with clients and team members; Flexibility to handle multiple tasks simultaneously in a sometimes stressful environment with evolving priorities; Strong sense of personal accountability and reliability; A customer-centric mindset; desire to go the extra mile to help a pet parent in need; Experience in using technology quickly and efficiently; Attention to detail; 1+ years of experience working in a hospitality, med-spa, fitness, retail or other client-facing service industry setting is highly preferred; We can't wait to meet you!
Pay:
From $16.90 per hour
Benefits:
401(k) Employee assistance program Employee discount Paid time off Uniform allowance
Work Days:
Every weekend Monday to Friday Weekends as needed
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Dental Insurance