Customer Sales and Service Representative

Customer Sales and Service Representative Fountain Valley, CA Job Details Full-time $21 - $26 an hour 1 day ago Benefits Paid time off Opportunities for advancement Retirement plan Qualifications Customer relationship building Phone communication Greeting customers Client relationship development Cross-selling Multi-line phone systems Grammar Experience Communication skills Entry level Under 1 year Office experience Client interaction via phone calls Full Job Description Job Overview Join a company that is committed to making a difference in people's lives every day. Theresa Simes-Farmers Insurance Agency in

FOUNTAIN

VALLEY, California, is looking for a detail-oriented, professional, and friendly individual to join our team. We are a busy insurance office with 42 years in the business. We pride ourselves on our excellent customer service, and we know that with your positive attitude you will be the perfect fit for this role. Each day you will be responsible for answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, as well as cross-selling to our clients and quoting new prospects. If you are trustworthy, reliable, and a multi-tasker, please Apply Today!

Salary Range:

$21.00 - $26.00 per hour Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Retirement Plan Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Professional phone etiquette. Follow through and exceed current and prospective client expectations. Excellent Spelling and Grammar skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Strong communication skills, both oral and written. Ability to tactfully handle stressful and difficult situations. No insurance experience required but must be willing to learn. Positive attitude and willing to work hard! Responsibilities Immediately greet all customers entering the office, in a friendly and helpful manner. Take premium payments from customers. Answer incoming phone calls and provide exceptional customer service and support. Develop and maintain client relationships. Quote existing clients and new prospects, helping them to obtain coverage from our agency. About Us Nationally recognized Farmers Insurance agency in Fountain Valley, specializing in home, auto, umbrella, life and commercial insurance.