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TB
Taco Bell novato
Cashier/Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Responsibilities:
- Provide exceptional customer service to all customers
- Operate cash register and handle cash transactions accurately
- Process customer returns and exchanges
- Assist customers with product inquiries and provide recommendations
- Conduct product demos to showcase features and benefits
- Upsell additional products or services to maximize sales opportunities
- Maintain a clean and organized checkout area
- Collaborate with team members to achieve sales goals
Skills:
- Strong selling skills with a proven track record in retail sales
- Experience with point-of-sale (POS) systems
- Proficient in basic math calculations for cash handling
- Bilingual skills in English and [other language] preferred
- Knowledge of wireless or technical sales is a plus We offer competitive pay, flexible scheduling, and opportunities for career growth.