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Matt & Jeff’s Carwash and Detail

Customer Service Professional

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Professional Matt & Jeff's Carwash and Detail Novato, CA Job Details Full-time $25 - $35 an hour 2 days ago Qualifications Customer communication Full Job Description Overview Join the most dynamic, professional full-service carwash in Marin County! We're looking for an energetic, dependable customer service Supervisor who takes pride in delivering exceptional customer service and maintaining the highest standards of quality. Responsibilities
  • Ensure every vehicle meets our high standards before it leaves the wash.
  • Lead by example and work closely with the team to deliver an outstanding customer experience.
  • Monitor quality control throughout the wash process.
  • Use computer systems for daily operations and reporting.
  • Support a positive, team-oriented work environment. Qualifications
  • Excellent people and communication skills.
  • Strong attention to detail and commitment to quality.
  • Basic computer skills.
  • Team player with a positive attitude and strong work ethic.
  • Valid driver's license with a clean driving record!
  • Must be available to work weekends!
If you're looking for a career with a respected local company that values quality, teamwork, and customer satisfaction, we'd love to hear from you. Responsibilities Deliver 5 star customer service by resolving issues with a positive attitude. Maintain clear internal communication channels to relay customer feedback, escalate concerns when necessary. Proven experience in customer service roles is highly desirable. Strong Attention to detail. Excellent communication skills—both written and verbal—with the ability to build rapport quickly and effectively. Bilingual preferred, but not required. Must be available to work weekends. If you're looking for a career with a respected local company that values quality, teamwork, and customer satisfaction, we'd love to hear from you.
Note:
This position does not involve washing cars.
Pay:
$25.00 - $35.00 per hour
Work Location:
In person