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Merch Productions Inc.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: $18–$20/hr

Posted: 2 days ago

Location: Orange, CA (Onsite)

Last Updated: 1 hour ago

Hours: Part-Time

Expires: 10/16/2026

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Representative Merch Productions Inc. Orange, CA Job Details Part-time $18 - $20 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Qualifications Customer communication Packing Order preparation E-commerce Order shipping

Zendesk Full Job Description Job Description:

The Customer Service Representative handles customer emails and Zendesk requests for purchases made through our affiliated webstores. Responsibilities include resolving order issues by arranging replacements, issuing refunds, and following each store's established customer-service guidelines. This employee will work closely with the E-commerce Manager and Warehouse Manager to ensure clear communication, accurate solutions, and prompt, professional responses to customers. The employee will also assist the warehouse team with creating shipping labels and pulling, packing, and shipping customer orders. 3 Days/Week Monday, Wednesday, Friday 9:00am-5:30pm

Pay:

$18.00 - $20.00 per hour Expected hours: 24.0 per week

Benefits:

401(k) Dental insurance Health insurance

Work Location:

In person

Benefits

401(k) Plans
Health Insurance
Dental Insurance