Order Entry/Customer Service/Order Prep Fulfillment Image Supply Palm Desert, CA Job Details Part-time $20 - $21 an hour 1 day ago Benefits 401(k) 401(k) matching Qualifications Computer operation Customer returns handling Labeling Order preparation Administrative experience Organizational skills Warehouse experience Typing Order processing Picking & packing Office experience Full Job Description Overview Image Supply is seeking an Order Entry, Customer Service, Order Preparation & Returns Fulfillment Specialist ! In this role, there are four main components: processing orders daily on the computer, answering incoming phone calls from customers, processing customer returns and non-deliverable shipments, and assisting in preparing items and orders to be shipped. Image Supply is a small, family-owned business. We strive to provide a non-stressful work environment for all team members, and we are looking to onboard a motivated, honest, and self-driven person. Responsibilities Process orders on the computer in our software (BusinessWorks) every morning and throughout the day Answer phone calls from customers and provide helpful information to their questions or problems Take orders over the phone when customers call in Process customer returns and non-deliverable shipments on a daily basis , including receiving, inspecting, documenting, and returning items to inventory when appropriate Maintain accurate inventory and order records related to returns and returned merchandise Prepare items for shipment, including opening, labeling, and adding marketing material to items Assist with general organization and fulfillment tasks in the shipping area and warehouse Skills Computer skills with a focus on data entry, typing accuracy, and file organization Previous office, administrative, customer service, or warehouse experience that demonstrates organizational skills Excellent organizational skills to manage multiple orders, returns, and other tasks simultaneously while maintaining accuracy Knowledge of order entry and returns processing procedures combined with strong communication abilities to assist customers effectively Strong attention to detail when processing orders, returns, inventory, and customer information Reliable, self-motivated, and able to work independently Comfortable working both at a desk and on your feet in our shipping area/warehouse We're committed to fostering a vibrant workplace where your skills are valued and your growth is supported.

Job Type:

Part-time Pay:

$20.00 - $21.00 per hour Expected hours: 20.0 per week

Benefits:

401(k) 401(k) matching

Work Location:

In person