Casual Customer Service

• Aviation
• Cairns Airport Home Casual Customer Service
• Aviation
• Cairns Airport Casual Customer Service
• Aviation

• Cairns Airport Position:

  Customer Service
• Aviation What's your ambition?

Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.

Location:

Cairns Airport If you're looking to step up your career, Trident Services is the perfect professional home. At Trident Services, you'll have a chance to innovate with one of Australia's leading businesses, put your expertise into action through sharing different perspectives and working on game-changing initiatives. You'll also make long-lasting professional connections and be inspired by the best in the Aviation industry. We're focused on opportunity and want to help you make the most of yours. Trident Services has exciting new opportunities for energetic and bright Customer Service Officers to join our Aviation Services Team. We are seeking motivated individuals who have a strong customer centric outlook and are interested in expanding on those skills to include training and development in airport security and passenger safety with qualifications recognised by the Aviation and Security industries. Casual roles are on offer with the long-term goal of converting those hours to Part-time and Full-time employment. The positions focus on creating positive customer experiences with a focus on providing positive and memorable customer experiences when transiting through Cairns Airport, the tourism gateway to where, living in paradise is a part of everyday life. Your main responsibilities… Demonstrated ability to engage with customers, consistently providing a high quality, positive experience. Demonstrated potential to learn and retain new information and skills in a fast-paced airport environment Ensuring compliance with regulatory Work Health and Safety requirements and procedures Consistently display professional standards of behaviour and personal presentation The ability to work in a fast-paced ever changing team environment Utilize excellent verbal communication skills Provide positive experiences for persons arriving and departing the Cairns airport terminal environment

Skills and Experience:

Customer service background that has engaged with a range of clientele, solved problems, and worked in a pro-active team environment. Availability to work on a 24/7 continuous roster Excellent presentation and professional appearance Current driver's license and access to reliable transport Ability to attend relevant training and development programs and obtain certification

Trident Benefits:

Strong Training Development program opening career pathways Strong support network from the National Aviation Team Relocation support where appropriate Attractive, industry benchmarked remuneration Recognition programs and team incentives for your performance Industry leading employee income protection insurance program If this sounds like you

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