Reachly Systems is hiring a Customer Service Representative to connect Inland Empire communities with essential connectivity resources at wireless service enrollment events. As a Customer Service Representative, you'll be evaluated on your ability to communicate clearly, listen with intention, and earn trust through authentic, one-on-one interaction. We put customer experience at the center of what we do, so we're looking for someone genuinely motivated to help underserved individuals access services that make a real difference in their daily lives. What a Customer Service Representative Does for the

Community:

Greet and support customers at TruConnect/Lifeline enrollment events Act as a knowledgeable, customer-facing representative of the Lifeline program Walk individuals through enrollment step-by-step with patience and clarity Break down program benefits, eligibility, and next steps into simple, easy-to-follow terms Establish trust and rapport across a wide range of community members Field questions and resolve basic concerns during the enrollment process Keep customer information accurate, complete, and properly documented Foster a welcoming, respectful atmosphere at every event What We Look for in a

Customer Service Representative:

Excellent verbal communication and active listening abilities A patient, empathetic, people-first personality Skill at simplifying complex information for any audience Comfort engaging directly with diverse communities Polished, professional presence in public-facing settings Reliable attendance and punctuality for scheduled events Strong organizational skills when supporting multiple customers at once

Pay:

$900.00 - $1,300.00 per week

Work Location:

In person