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Call Center Representative
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Scorecard
Based on California data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$42,983 / year median in California
-1% projected decline
Job Description
Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join our growing team in Rocklin, CA. As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule appointments for our design consultants. This role is perfect for someone who enjoys helping people, building relationships, and working in a fast-paced, goal-oriented environment If you enjoy talking with people, are competitive, and want the opportunity to earn more than your hourly wage through performance incentives, we'd love to meet you. What We Offer Starting pay of $20 per hour commission opportunities Performance bonuses Paid training Advancement opportunities Established, growing company Supportive team environment Full-time position What You'll Do Contact homeowners regarding our bathroom remodeling services Schedule free in-home consultations Follow proven scripts and appointment-setting processes Answer questions from prospective customers Confirm, update, and maintain scheduled appointments Enter customer information into our system Follow up with leads who have expressed interest Help keep our sales team booked with qualified appointments What We're Looking For Excellent communication skills Positive and energetic personality Comfortable speaking with homeowners throughout the day Strong work ethic and dependable attendance Ability to overcome objections and stay motivated Basic computer and data entry skills Previous call center, customer service, appointment setting, telemarketing, or sales experience is a plus Join a Company That Is Growing For more than 25 years, Oakwood Remodeling Group has helped homeowners transform their bathrooms with beautiful, durable, and low-maintenance remodeling solutions. We're looking for people who enjoy helping others, thrive in a fast-paced environment, and want an opportunity to grow with a winning team. Apply today and start building a rewarding career with Oakwood Remodeling Group.