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U
Uline
Bilingual Customer Support Specialist - Overnights
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Bilingual Customer Support Specialist
- Overnights Pay from $30 to $35 per hour with significant growth and earning potential!
Full-Time Hours:
Friday- Tuesday, 9 PM to 5:30 AM Training Hours
Days:
Monday- Friday, 8:30 AM
- 5 PM (approximately 6
- 7 months) Why Customer Service at Uline?
Best-in-Class Training:
Handle real customer interactions with confidence through hands-on training and ongoing support.Grow Your Career:
Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make aDifference:
Deliver legendary service by identifying effective solutions that support our customers' business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus , but if you are eager to learn, we will train you! Bilingual (English / Spanish)- fluent in both verbal and written forms.
LI-CA001
(#IN-CACS) #ZR-CACS Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore https:
//www.uline.jobs/#working-here_blankUline.jobs to learn more!Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans