Job Overview Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment.

Salary Range:

$35,000.00 - $75,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Exceptional Business Writing and Editing Skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Bilingual, fluent in both English and Spanish is beneficial. Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Maintain knowledge of new products and services. Provide exceptional customer service and support. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Provide customers with additional information about new products and services. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Attend training and continuing education courses. About Us

THE BAAKLINI INSURANCE

AGENCY, a proud Farmers Insurance agency, stands as a trusted partner in protecting what matters most to our clients. We are dedicated to providing comprehensive insurance solutions with a personal touch, offering peace of mind through expert guidance and exceptional service. Our mission is to empower individuals and families in our community with the right coverage, tailored to their unique needs and aspirations. Our agency thrives on a culture that blends professional expertise with a genuinely welcoming atmosphere. We believe in building lasting relationships based on trust, transparency, and a deep understanding of our clients' lives. At

THE BAAKLINI INSURANCE

AGENCY, you'll be part of a supportive team that values integrity, collaboration, and a commitment to excellence. We are passionate about community, offering opportunities for growth and development within the vital insurance sector. Join us and contribute to a company that is steadfast in its dedication to safeguarding futures and fostering a sense of security for all.