Customer Assistance AppleOne - 3.8 Santa Barbara, CA Job Details Temp-to-hire $23 - $25 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Research Full Job Description Job Summary We are seeking a Customer Assistance Representative for an onsite temp-to-hire opportunity in Santa Barbara, CA. This role is ideal for a customer-focused professional who enjoys helping people, answering questions, solving problems, and providing accurate support related to billing, payments, and account inquiries. This is a great opportunity for a recent graduate or early-career candidate looking to build professional experience in customer service, financial operations, and administrative support. You will work in a fast-paced office environment with a collaborative team, supportive leadership, and opportunities to learn established business processes while developing valuable communication, problem-solving, and account support skills. Key Responsibilities Respond to customer inquiries by phone, email, and in person in a professional and timely manner. Provide support for billing, payments, account questions, and general customer service needs. Research customer concerns, troubleshoot issues, and recommend appropriate solutions. Assist with payment processing, account maintenance, and accurate transaction documentation. Maintain complete and confidential records of customer interactions and account activity. Collaborate with internal teams to resolve customer concerns and support a positive service experience.

Compensation and Benefits Pay rate:

$23.00 to $25.00 per hour.

Job type:

Temp-to-hire.

Location:

Santa Barbara, CA.

Work arrangement:

Onsite attendance is required.

Duration:

Minimum 6-month assignment, with potential for extension.

Start date:

ASAP. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1125