Customer Service Rep/Inside Sales needed in Santa Fe Springs Mega Western Sales Santa Fe Springs, CA Job Details Full-time $19 - $21 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Paid sick time Qualifications Pricing Microsoft Outlook Interpersonal skills Analytical thinking Critical thinking Stakeholder relationship building Full Job Description Now Hiring in Santa Fe Springs, CA

WHO WE ARE

Mega Western Sales has been the leader in the construction products distribution and sales industry since 1950. We represent a diverse mix of product that makes us the ideal source for all Plumbing and Construction project needs. We value our employees and provide a family-oriented, motivating working environment where your efforts are recognized and rewarded. Mega Western Sales is an Employee Owned Company. What does this mean to you? All our full-time team members earn shares in the company, at absolutely no cost to the employee.

Who we are looking for:

We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will be dependable, organized, have strong verbal communication skills with the ability to multi-task. To be successful as a Customer Care Representative you should be able to build instant rapport and achieve customer satisfaction. A top Customer Care Representative should also be very competitive and a good listener.

What you will do:

Deal quickly, courteously, and efficiently with customers over the phone and email. Develop an in-depth knowledge of our product lines and stay current on changes and improvements in the lines. Effectively use critical thinking skills to solve problems for clients while consistently using the best judgement to determine the best solution Work hand-in-hand with Outside Sales Representative to ensure that our customer's needs are being met. Manage large amount of incoming calls throughout 8 hour workday Provide quality service and support in a variety of areas including, but not limited to: quoting, pricing, purchasing, processing orders, customer concerns and system troubleshooting via phone or email, promptly and thoroughly. Skilled at relationship building with colleagues, vendors, manufacturers and customers.

Qualifications :

Team Player with positive attitude Plumbing and or Commercial/Mechanical experience preferred but not needed Prior customer service experience is required. Highly motivated with ability to multi-task Customer service oriented with ability to build relationships Ability to work and adapt in a fast-paced environment Communicates well both written and verbally General computer skills including Microsoft Office and Outlook Interacts well with others and shows courtesy to clients and co-workers. Plumbing Experience is a plus but not needed What's In It for

You:

Earn Company Shares at No Cost To You! Medical, Dental, Vision Coverage Voluntary Benefits Group Life Insurance 401(k) 3 Paid Sick days (Total 24 hours within one year). Accrued Vacation hours 8 major holidays paid through the year.

Discretionary Quarterly Bonus Employee Discounts Pay Range:

$19-$21

Schedule:

Mon-Fri 8:30AM -5

PM Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person