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AV
American Vision Windows
Call Center Agent Simi Valley Ca
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$42,983 / year median in California
-1% projected decline
Job Description
Call Center Agent - Simi Valley Ca American Vision Windows - 3.0 Simi Valley, CA Job Details Full-time $18 - $21 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Employee discount Opportunities for advancement Life insurance Referral program Retirement plan Qualifications Microsoft Word Phone canvassing CRM system proficiency Telemarketing Client interaction via phone calls Full Job Description Call Center Agent - Join the AVW Family! American Vision Windows isn't just the largest window sales and installation company in California; we're also one of the biggest in the nation. For over 26 years, our mission has been to improve lives one window at a time, and our customer-first culture is the heart of everything we do. Now, American Vision Windows & Baths is growing, and we're looking for enthusiastic, motivated people to be part of our Call Center Team! If you thrive in a fast-paced environment, love talking to people, and have a passion for helping others, this could be the perfect opportunity for you. What You'll Do Make outbound calls to customers who've shown interest online, no cold calling strangers! Be the first friendly voice customers hear, answering questions and scheduling appointments! Delivering exceptional service that leaves customers excited to work with us Accurately document calls and customer needs Work closely with a team that supports and encourages your growth. What We're Looking For A genuine passion for helping people. Positive, energetic, can-do attitude (smiles can be heard over the phone!) Strong communication and relationship-building skills Comfortable setting goals and holding yourself accountable. Prior customer service or call center experience preferred (but not needed; we'll train the right person!)