We're hiring a full-time AT&T Customer Service Representative to join our growing customer service and sales team. This is an in-person position where you'll connect directly with customers throughout assigned communities, provide personalized service, and introduce AT&T wireless and internet options based on individual household needs. You'll gain hands-on experience in customer service, sales, telecommunications, customer relations, and account support while receiving ongoing coaching. AT&T Customer Service Representative Responsibilities Connect directly with customers throughout assigned communities Build positive customer relationships through personalized customer service Learn about each customer's wireless, internet, and household connectivity needs Introduce AT&T's internet, devices, plans, and current promotions Explain pricing, service features, account options, and available offers clearly Recommend products and services based on individual customer needs Assist interested customers with new service enrollments, account setup, and activations Answer questions and provide support throughout the customer experience Follow up with customer interest and maintain professional communication Maintain accurate customer information, enrollment details, and account records Work toward individual and team customer service, sales, and customer acquisition goals This is a full-time, in-person customer-facing position. Representatives spend their day connecting directly with customers in assigned communities, discussing wireless and home internet needs, providing product information, and assisting interested customers with AT&T service enrollment. What We're Looking For Strong communication and customer service skills Friendly and comfortable meeting new customers Customer-focused with an interest in sales and relationship building Confident explaining products, services, and promotions Goal-oriented, dependable, and willing to learn Organized with strong follow-up skills Comfortable working independently and as part of a team Previous experience in customer service, customer support, retail, sales, hospitality, restaurants, telecommunications, marketing, account management, or other customer-facing positions is helpful but not required. This position provides practical experience in AT&T customer service, customer sales, wireless services, internet, customer support, telecommunications, account enrollment, customer acquisition, account management, and business development.