Veterinary Receptionist / Client Service Representative Western Veterinary Partners - 3.8 Truckee, CA Job Details Part-time | Full-time $20 - $25 an hour 5 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Sales transaction processing Financial transaction processing Phone communication Accurate transaction records management Managing clients in a customer support role Financial records management Financial record maintenance Telephone systems Multi-line phone systems Office phone management Full Job Description Doctor's Office for Pets is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

Compensation:

$ 20 - $25 per hour, for each hour worked This is a part-time position with shifts scheduled on Tuesdays and Thursdays from 8am-5pm. Full-time Benefits Package•: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k with company match Paid time off in accordance with site policy and applicable law Personal pet discount Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: Previous experience in a customer service, reception, or client-facing role Veterinary receptionist or healthcare-related experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Exceptional verbal and written communication skills Strong organizational and time management skills Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team About us: Doctor's Office for Pets was established in 2006 and provides a comfortable atmosphere for beloved pets. We are a 2-doctor, full-service clinic and primarily see dogs and cats, however, we will treat reptiles, birds, and exotics on occasion. At Doctors Office for Pets, our steady workflow, yet easy-going environment encourages team collaboration and continued development. Our talented staff embraces a positive hospital culture where each member of the team feels valued, and everyone understands the importance each role plays in the success of our practice. We are well-equipped and provide a full range of services, from routine medical care to surgery, laser therapy, behavioral consultations, and more. #LI-RX1 Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact . Hiring decisions will be based on merit, qualifications and the legitimate needs of the business. Candidate Privacy Notice