Mobility Service Agent:

Wheelchair & Ambulatory Driver Sol Transportation Vista, CA Job Details Part-time | Full-time From $19 an hour 22 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Opportunities for advancement Paid sick time Qualifications CPR Certification Customer communication Route driving Experience working with individuals with disabilities In-person customer service English Driver's License Navigation systems Medical transportation experience Mobile devices Full Job Description About Us Sol Transportation is dedicated to providing safe, reliable, and compassionate transportation services to the individuals within our community.

Our mission is:

"To provide reliable, accessible, cost-effective, quality transportation services performed in an effective and efficient mode that not only meets but exceeds our customers' expectations'." We are currently seeking professional, dependable, and customer-focused Drivers to support our Non-Emergency Medical Transportation (NEMT) and Paratransit services. Position Summary

• Safely transport ADA passengers and assist passengers in boarding/exiting the vehicle. This includes passengers using mobility devices (i.e. wheelchairs, scooters, walkers).
• Conduct pre-trip vehicle inspections to ensure proper operation of vehicle, including on-board equipment. Report any conditions which require repair and/or maintenance on the vehicle.
• Safely perform scheduled routes dispatched to drivers per on-time performance standards.
• Follow safety procedures for loading, unloading and securing all passengers.
• Safe operation of vehicles, including adherence to all California DMV laws.
• Provide excellent customer service.
• Diffuse difficult situations during the work day.
• Report delays, accidents, and other traffic issues using authorized communication devices.
• Accurately document all trips, odometer readings, beginning/end of shift, and lunch breaks.
• Follow defensive driving techniques to minimize the risk of accidents and incidents.
• Properly account for all fares collected (program specific).
• Immediately report any accident or incident which occurs during the work day.
• Comply with all attendance and uniform policies.
• Safety first culture must be a priority.
• Maintain good hygiene and a professional image at all times. Essential Duties and Responsibilities
• Experience handling medical transport equipment is preferred but not required. Training is provided.
• This role requires the ability to confidently operate GPS navigation systems, mobile and tablet-based applications for pre-trip vehicle inspections and passenger information review, and two-way radio devices for effective communication with dispatch. The ideal candidate demonstrates adaptability to digital tools and attention to detail.
• Candidates must demonstrate the ability to multitask effectively and manage multiple requests simultaneously in a fast-paced environment.
• Demonstrated reliability and a genuine passion for serving the community.
• Strong communication and customer service skills. Minimum Qualifications
• Must be at least 25 years of age.
• Possess a valid California Driver's License.
• Minimum of one (1) year of driving experience.
• Clean driving record with no major violations.
• Ability to pass a Department of Justice criminal background investigation.
• Ability to pass successful completion of a pre-employment physical exam.

Screening examinations include (but are not limited to): Breath Alcohol Testing Drug screenings (including screenings for

CBD & THC

) Physical examination (Human performance evaluation and lift test) Tuberculosis test

Live Scan:

state and federal background check

• Ability to obtain and maintain CPR and First Aid certification.
• Must be able to work a flexible schedule.
• Participation in CTI's Random Drug and Alcohol Testing Program.
• Ability to use tablets, smartphones, and GPS navigation systems.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality are required.
• Ability to speak English (required). Preferred Qualifications
• Previous experience in non-emergency medical transportation (NEMT).
• Experience working with Veterans, seniors, or individuals with disabilities.
• Knowledge of wheelchair securement procedures.
• CPR/First Aid certification (preferred but can be obtained after hire). Physical Requirements
• Ability to lift, push, and pull up to 75 pounds.
• Ability to assist passengers with mobility devices.
• Ability to sit for extended periods of time.
• Ability to sit, stand, bend, and enter/exit vehicles throughout the workday.
• Possess full range of sense of hearing and vision (with corrective lenses permissible).
• Ability to work in various weather conditions.
• Ability to lift, walk, bend, squat, twist, crouch, reach, kneel, maneuver, and display physical dexterity.
• Ability to push/pull passengers of all sizes using mobility devices (including wheelchairs, scooters, walkers, etc.) to board/exit the vehicle. Schedule
• Part-Time positions available.
• Multiple shifts available.
• Weekend and holiday availability may be required.
• Occasional Overtime may be Required Compensation and Benefits (dependent on Full-Time or Part-Time)
• Paid training.
• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Paid sick leave.
• Paid Time off.
• Paid holidays.
• Advancement opportunities.
• Supportive team environment.

Why join our team? At Sol Transportation, you are more than just a driver. You are an essential part of ensuring our passengers receive the care they deserve. Every trip you complete directly impacts the lives of our community members. If you are dependable, compassionate, and committed to providing outstanding service, we invite you to apply and become part of our team! Sol Transportation is an Equal Opportunity Employer and maintains a drug-free workplace.

Job Types:

Full-time, Part-time Pay:

From $19.00 per hour

Benefits:

401(k) Health insurance On-the-job training Opportunities for advancement Paid time off

Experience:

Non-emergency medical transportation: 1 year (Required)

Language:

English (Required)

Work Location:

In person