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UO
US Oncology Network-wide Career Opportunities
Call Center Representative
Career Insights for Call Center Representative
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Scorecard
Based on Colorado data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,180 / year median in Colorado
-0% projected decline
Job Description
Call Center Representative US Oncology Network-wide Career Opportunities life insurance, tuition reimbursement, 401(k), retirement plan Jul 22, 2026
Overview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Telephone Operator in Greenwood Village. Ideal for candidates looking to build clinical experience; this entry-level operator position provides training and exposure to clinical processes, documentation, and patient flow We realize that it sounds cliche but it is true
- taking care of cancer patients is a calling.
Salary range:
$18.00- 20.
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Takes and relays messages in an accurate and timely manner.
- Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls.
- Provides a pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Enter navigating care tickets Qualifications High school diploma or equivalent required.