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SummitCove.com

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Colorado data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,311 / year median in Colorado

-10% projected decline

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Job Description

SummitCove Front Desk and Guest Services Full Time Part Time Year Round and Seasonal Positions available! SummitCove Property Management is looking to expand our Guest Services Team in Keystone. Responsibilities include but are not limited to; taking care of our guests over the phone and in person at the front desk. Our guests come from all over the state, country and worldwide to stay in Keystone and enjoy the mountains year round. Our Guest Services Team is responsible for making sure their stay is beyond all expectations. The ideal candidate will be organized, dependable, enthusiastic, and have exceptional customer service skills. This individual will answer phones, check guests in and out, provide information about the resort and accommodations, problem solve guest issues, and perform general office tasks. Experience in customer service is highly desired, but we will train the right candidate. Must have open availability to work varied and flexible hours. We are open 7 days a week, 365 days a year. Please call us if you have any questions. Please send a copy of your resume, or stop by the front desk to fill out an application. SummitCove Property Management 23110 US HWY 6, Unit 6 (Gateway Lodge Building, next to Haywood Cafe) Keystone, CO 80435
Job Type:
Full-time Pay:
From $23.00 per hour Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to
Relocate:
Keystone, CO 80435: Relocate before starting work (Required)
Work Location:
In person