Job Overview We are seeking a motivated and detail-oriented Service Writer to join our team. The ideal candidate will serve as the primary point of contact for customers, facilitating communication between clients and the service department. This role requires a strong understanding of automotive repair processes, excellent customer service skills, and the ability to accurately document service requests and repairs. Responsibilities Greet customers and assess their service needs, providing exceptional customer service throughout the process. Document customer concerns and vehicle issues accurately to ensure effective communication with technicians. Prepare repair orders and estimates based on customer input and technician diagnostics. Coordinate with technicians to ensure timely completion of services, including air brake systems, brake repairs, diesel engine repairs, and auto body repairs. Maintain clear communication with customers regarding the status of their vehicles and any additional services needed. Utilize automotive diagnostics tools to assist in identifying issues and recommending appropriate services. Process transactions and maintain accurate records of services performed. Ensure all work is completed in compliance with safety standards and company policies. Qualifications Previous experience in service writing or a similar role within the automotive industry is preferred. Strong knowledge of automotive systems, including air brakes, brake repair, diesel engine repair, and alignment processes. Excellent customer service skills with the ability to communicate effectively with clients and team members. Proficiency in automotive diagnostics and the ability to transmit technical information clearly. Attention to detail with strong organizational skills to manage multiple tasks efficiently. Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude. A passion for the automotive industry and a commitment to continuous learning about new technologies and repair techniques. We are established in our community and expanding, but more importantly we want to meet people that are driven to be successful and want to have the biggest impact in what they do every day. We want people that will drive our culture and grow with us! We are a 3 generation family owned and operated dealership that has been serving Northern Colorado since 1960. It is our goal to find an ambitious leader who will enhance our positive, family like culture and establish trusted relationships with our staff and customers.

Job Type:

Full-time Pay:

$55,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Days:

Monday to Friday Weekends as needed People with a criminal record are encouraged to apply

License/Certification:

Driver's License (Required) Ability to

Commute:

Loveland, CO 80538 (Required) Ability to

Relocate:

Loveland, CO 80538: Relocate before starting work (Preferred)

Work Location:

In person