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TW
Tri-County Water Conservancy District
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Colorado data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,311 / year median in Colorado
-10% projected decline
Job Description
Customer Service Representative Tri-County Water is seeking a Customer Service Representative who is customer service oriented and willing to perform a multitude of office tasks such as answering phones and email, receiving customers, scheduling work orders, and providing general information. The ideal candidate is responsible for maintaining Caselle billing software and collecting, inputting, managing, and reporting various customer data. This role requires a demonstrated proficiency of map reading, MS Office Suite, Acrobat and other various software. Must possess effective communication skills and ability to manage time and tasks. Strong database skills. Caselle software experience highly preferred. Position is open until filled.