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KP
Keenan's Plumbing & Heating, Inc.
Dispatcher/Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Colorado data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,311 / year median in Colorado
-10% projected decline
Job Description
Dispatcher/Service Secretary - immediate opening for candidate with strong office skills. Must be computer savvy. Prefer experience with QuickBooks, MS Word and Excel software. Busy office, must be able to multi task. Requires strong organizational skills, excellent typing and ability to communicate well. Will start as a trainee and move into dispatcher position scheduling and billing service calls for HVAC/Plumbing business in Montrose CO. Familiarity with the area is required.