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RH
Robert Half
Customer Account Specialist
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Connecticut data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,244 / year median in Connecticut
-1% projected decline
Job Description
Customer Account Specialist Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role.
Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.
Maintain thorough electronic documentation for orders and shipments in ERP softwareBuild strong customer relationships
Work in a collaborative team environment with opportunities for growth.
Be a part of a global leader with an awesome culture and top notch benefitsTo be considered, Apply today or email your resume to Kelsey.
Ryan@roberthalf(.com)
Position Overview:
This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You'll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.Key Responsibilities:
Coordinate with sales and product teams for order accuracyProactively communicate with salespeople and customers regarding order status and delivery concerns.Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.
Maintain thorough electronic documentation for orders and shipments in ERP softwareBuild strong customer relationships
Qualifications:
Education/Experience:
2+ years of relevant experience.Skills:
Proficient with MS Suite; solution-driven mindset.Personality Traits:
Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic. Why Join Us?Work in a collaborative team environment with opportunities for growth.
Be a part of a global leader with an awesome culture and top notch benefitsTo be considered, Apply today or email your resume to Kelsey.
Ryan@roberthalf(.com)