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G
Glantz
Customer Order Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Connecticut data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,244 / year median in Connecticut
-1% projected decline
Job Description
$1,000 Sign-On Bonus Company Bio Glantz, a Family-owned national wholesale sign supply leader since 1906, strategically operates in 25 US markets. We live by our CORE Values every day, and strongly commit to the daily development and promotion of our employees. Our competitive benefit package includes a $1,000 referral bonuses, paid Short & Long Term Disability, a generous PTO plan, and 401K with matching! Voted Best Places to work in Kentucky 2022! Job Summary Provides service to walk-in customers and customers by phone. Takes and processes orders, answers questions, solves problems, quotes prices and delivery specifications, and assists outside sales functions. Essential Duties and Responsibilities Verifies the availability of product and delivery method or additional services including placing orders with vendors Completes the order entry process, determines service charges, maintains and tracks various records, and email and phone correspondence Solicit sale of new or additional products and assists outside salespeople in generating customer quotes Education and/or Experience High school diploma or general education degree (GED); or one to three years of related customer service experience and/or training; or an equivalent combination of education and experience.