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Roth Staffing Companies

Call Center Representative

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$40,936 / year median in Connecticut

-4% projected decline

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Job Description

Call Center Representative

Hamden, CT Temporary $18.00 - $19.00/hr Onsite Job Description Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. What's in it for you? Weekly pay

Up to $19/hr

Medical benefits offered

Responsibilities:

Handle high volume of incoming calls

Assist customer in a polite and friendly manner

Create purchase orders, update client information in system

Manage client accounts and support in technical issues

Resolve any client and customer inquiries and complaints in a timely manner

Update internal databases while fielding calls from customers and/or clients

Answer pertinent questions as best to your ability to service the caller

Requirements:

Minimum of 2 years experience in customer service setting

Strong communication both written and verbal

Good customer service skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN -062025-399606

Benefits

  • Dental Insurance