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JC
JN Connections
Entry Level AT&T Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Connecticut data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,244 / year median in Connecticut
-1% projected decline
Job Description
We're looking for motivated, people-oriented individuals who are ready to learn, grow, and make an impact from day one. As an Entry Level AT&T Assistant, you'll represent one of the nation's leading telecommunications brands, connecting with customers and helping them discover wireless products, services, and the latest promotions that fit their needs. Whether you're starting a new career, exploring a different path, or looking for a workplace where you can continue to grow, we'll provide the support you need to succeed. With paid training, hands-on mentorship, and opportunities for advancement, you'll develop valuable skills while building a career with long-term potential. What You'll Do as an Entry Level AT&T Assistant Speak with customers face-to-face to introduce AT&T wireless products, services, and current promotions. Build positive relationships through friendly, professional conversations that create a comfortable customer experience. Learn about each customer's communication needs and recommend wireless plans, devices, and features that best fit their lifestyle. Explain products, pricing, and promotions in a clear, straightforward way while answering questions with confidence. Guide customers through new account enrollments, service activations, upgrades, and account changes. Accurately complete customer applications, documentation, and account information. Collaborate with your team to meet individual and company sales goals while maintaining a customer-first approach. Participate in ongoing training, coaching, and professional development to expand your sales and product knowledge. Qualifications We Value in an Entry Level AT&T Assistant Strong communication and interpersonal skills. A positive attitude with a willingness to learn and grow. A customer-first mindset and passion for helping others. Reliable, organized, and able to manage multiple priorities. Comfortable working in a fast-paced, team-oriented environment. Customer service, retail, hospitality, or sales experience is a plus, but not required, we provide comprehensive training. If you're ready to gain professional experience, build confidence, and develop valuable career skills while representing AT&T, we'd love to hear from you.