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LP
Lakeville Patco
Cashier/Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Connecticut data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,244 / year median in Connecticut
-1% projected decline
Job Description
Overview Join our dynamic retail team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create memorable shopping experiences for our customers. In this role, you will be the friendly face at the checkout counter, ensuring smooth transactions while providing exceptional service. Your proactive approach will help foster customer loyalty, promote our products, and contribute to a vibrant store environment. This paid position offers an exciting opportunity to develop your retail skills and grow within a supportive team. Responsibilities Operate cash registers and POS (Point of Sale) systems efficiently to process retail sales transactions accurately and swiftly Handle cash drawer operations with precision, including cash handling, balancing registers, and running lottery machine Provide excellent customer service by greeting shoppers warmly, answering questions, and assisting with product inquiries Stock shelves and merchandise displays to ensure the store remains attractive, organized, and fully stocked Maintain phone etiquette when assisting customers via phone or online inquiries, ensuring clear communication Assist with inventory management tasks such as stocking, merchandising, and participating in stock counts Be responsible for opening or closing the store Skills Proven experience with POS systems and cash register operations in a retail or grocery environment Strong customer service skills with the ability to communicate effectively and professionally Knowledge of retail store product details and merchandising techniques to enhance sales efforts Basic math skills for handling cash transactions, making change, and performing retail math calculations Excellent phone etiquette for handling customer inquiries courteously over the phone Join us in creating a lively shopping atmosphere where customers feel valued and appreciated! Your energy and expertise will help drive sales success while delivering top-tier service every day. A background check and drug screening are required for employment. Apply in person at our location.