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Commercial Flooring Concepts, Inc.

Customer Service/Sales Assistant

Career Insights for Customer Service Representative (General)

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Based on Connecticut data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Customer Service/Sales Assistant Commercial Flooring Concepts, Inc. Windsor, CT Job Details Full-time From $50,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Retirement plan Qualifications Vendor relationship building Teamwork Interpersonal skills Filing Attention to detail Desktop applications Organizational skills Productivity software Full Job Description Established flooring contractor is seeking a full-time person in customer service. This position is an integral part of our commercial sales department. The ability to work well with others in a deadline driven, detail-oriented environment is a must.
Job Responsibilities :
Primary phone contact for incoming phone calls. Build relationship with customers and vendors and assist customers with questions/needs. Assist sales department with sending out proposals, creating and organizing job files. Work with sales to update installation schedule weekly. Prepare paperwork and releases in collaboration with sales and estimating for jobs on the schedule. Update and manage bid log for upcoming bids for sales and estimating. Receipt and processing of accounts payable vouchers
Requirements:
Possess strong organizational skills Strong computer skills- proficient in Microsoft Office products Ability to multi-task Detail oriented Excellent verbal and written communication Team player
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person