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DT
Delmarva Temporary Staffing, Inc.
Customer Service/Sales Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Delaware data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,643 / year median in Delaware
-16% projected decline
Job Description
Overview Are you someone who enjoys helping people, building relationships, and learning new things? We're looking for a friendly, motivated individual to join our client's team in a customer-focused sales role. This is not a high-pressure, cold-calling sales position. Instead, you'll work with clients who are already reaching out, taking the time to understand their needs, educate them on products and services, and guide them through the process from start to finish. If you're personable, patient, eager to learn, and enjoy creating positive customer experiences, we'd love to hear from you. What You'll Do Welcome and assist clients with professionalism and enthusiasm Learn our products and services to confidently answer questions and make recommendations Build rapport and develop lasting customer relationships Guide clients through the sales process while providing exceptional customer service Maintain accurate customer information and documentation Collaborate with team members to ensure a positive customer experience Follow up with clients as needed and provide ongoing support What We're Looking For Outstanding customer service and communication skills A friendly, approachable, and relationship-focused personality Ability to quickly learn new products, services, and processes Strong organizational skills and attention to detail A positive attitude and willingness to be coached Comfortable using computers and learning new software Previous experience in customer service, retail, hospitality, banking, insurance, administrative support, or a similar client-facing role is encouraged.