A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service Representatives | Sales Dept. | $45K•85K Income
INFINITI
of Coconut Creek•5.0 Coconut Creek, FL Job Details $45,000•$85,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Bilingual Customer follow-ups Customer records maintenance Email customer support Phone communication Service scheduling Mid-level Lead Conversion Meeting scheduling Lead Nurturing Customer service through social media Customer engagement Sales management systems proficiency Organizational skills Lead Tracking CRM system proficiency Automotive industry sales experience Customer interaction during outreach Communication skills Sales follow-up Conducting sales calls Cross-functional communication Full Job Description 5501 W. Sample Rd., Coconut Creek, FL 33073 BDC Sales Appointment Setter BDC Sales / Call Center Experience is Preferred $45,000•$85,000 Performance-Based Income! Bilingual is a Plus! Excellent Training & Benefits! INFINITI and Lincoln of Coconut Creek's fast-paced Business Development Call Center (BDC) is seeking energetic and motivated Sales Appointment Setters to respond to inquiries from interested shoppers, provide information about our vehicles, schedule appointments for customers to meet with our sales team, follow up, confirm, and reschedule appointments, and more. We offer a vibrant work environment, competitive compensation, and opportunities for career growth while you connect with customers and drive sales success. BDC Sales Appointment Setter experience is preferred. Training is provided. Apply now to be part of our team where your skills are valued, your contributions matter, and your career can grow. Why work for us? We provide a professional and supportive workplace where teamwork, respect, and results go hand in hand, and each employee has the training, support, and tools needed to succeed in their career. We expect excellence, reward performance, and strive to make every day productive and enjoyable.
You will:
Engage with
Customers :
Respond to inquiries from interested shoppers via phone, email, and social media, providing information about our vehicles and services.
Schedule Appointments :
Schedule and confirm appointments for potential customers to meet with our sales team, ensuring a seamless transition from inquiry to visit.
Lead Management :
Maintain accurate records of customer interactions using our CRM system, tracking leads, and following up to ensure satisfaction.
Collaborate :
Work closely with the sales and service departments to optimize lead conversion and enhance customer experiences.
We offer:
Competitive Salary +
Commission & Bonuses:
$45,000•$85,000 yearly performance-based potential income to reward your hard work.
Comprehensive Benefits :
Health, dental and vision insurance, 401(k) plan, paid time off, and employee discounts on vehicles and services.
Career Growth :
Opportunities for professional development and advancement within our dealership.
Supportive Environment :
Join a team that values collaboration, innovation, and customer satisfaction.
Qualifications:
Automotive BDC Sales / Call Center experience is preferred. Bilingual is a plus. A sales mindset, energetic, goal-oriented, and motivated to succeed. Excellent communication and organizational skills. A passion for the automotive industry and a desire to learn.
