Service BDC Representative

BEV SMITH AUTOMOTIVE - 5.0

Fort Pierce, FL Job Details Full-time From $14 an hour 1 day ago Qualifications Computer operation Spanish Customer communication English Performing background checks Outbound calling Full Job Description One of south Florida's most successful auto dealer, Bev Smith Automotive is looking to add a Service BDC agent to the team!

Responsibilities:

Ensure all inbound service inquiries are answered promptly, professionally, and according to script Make outbound calls to generate appointments Confirm appointments, and reschedule missed appointments Log customer information, and update CRM Responsible for helping to drive traffic to our dealerships

Qualifications:

Call Center and/or automotive experience preferred Bilingual English and Spanish preferred Strong written and verbal communication Energetic, well-spoken and have a passion for delivering excellent customer service Confident and go-getter personality Must be dependable and punctual Must be process-driven, coachable, and trainable Strong computer and Internet skills Ability to work Mondays through Saturdays, and evenings. Schedule is Monday - Friday - exception of working two Saturdays out of the month Shift is from 10am-7pm with an hour lunch: Must be able to pass a background check, drug test Must be motivated by reaching and exceeding goals

Job Type:

Full-time Pay:

From $14.00 per hour

Work Location:

In person