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Care Dermatology and Skin Cancer Centers

Call Center Representative

Career Insights for Call Center Representative

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Based on Florida data

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$35,454 / year median in Florida

+4% projected growth

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Job Description

We are looking for a dynamic and highly motivated receptionist to work in a fast paced, growing business. The perfect candidate exhibits excellent customer service skills and be eager to learn and grow with the company. Duties Greeting all patients in a professional manner; Handling patient phone calls, intake, referrals, and other questions. Checking patients in and out Assisting patients with inputting information in to iPads. Copying insurance ID cards and driver's licenses as well as several other general office activities related to a medical practice. Being responsible for taking phone calls, booking appointments, checking out patients, and scheduling their follow-ups. This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks. Wearing proper Personal Protective Equipment (PPE) Sanitizing and cleaning respective areas as needed Provide excellent customer service and communication
Job Type:
Full-time Pay:
$16.00 - $20.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
Education:
High school or equivalent (Required)
Experience:
Medical office: 3 years (Required)
Language:
Spanish (Preferred)
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance