Put your career into high gear with Mavis Discount Tire! We're looking for a full-time Point of Sale (POS) Specialist to join Team Mavis at our office in Kissimmee, FL . With over 4,000 retail locations, Mavis is the largest independently-held tire sales and automotive repair chains in the United States. About the Position At Mavis, the Point of Sale (POS) Specialist provides operational and technical support for the Company's point of sale systems used across retail locations. This role is responsible for assisting stores with POS-related questions, troubleshooting issues, supporting system functionality, and ensuring a smooth sales transaction experience. The Point of Sale Specialist serves as a key support resource for field teams and must be responsive, detail-oriented, and comfortable working in a fast-paced, customer-facing support environment. Qualifications Mavis recruits team members who share our commitment to meeting the needs of our growing customer base by providing exceptional customer care. To be eligible for the Customer Service Representative position, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) have availability to work a flexible schedule, including weekends; (4) be comfortable learning and supporting point of sale and retail technology systems; (5) demonstrate a proficiency in basic computer applications and Microsoft Office Suite; and (6) Possess at least 2 years of relevant customer service experience. Responsibilities The Customer Service Representative is responsible for the following: Providing day-to-day support for point of sale systems used by Mavis retail locations; Responding to store inquiries related to POS functionality, transactions, and system issues; Troubleshooting and resolving POS-related problems or escalating issues as appropriate; Communicating clearly with store teams to ensure timely issue resolution; Processing garnishments, tax levies, benefits deductions, and other withholdings; and Assisting with reporting, audits, and special projects related to point of sale systems. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment, and an excellent combination of additional benefits like health, dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, life & vision insurance, paid holidays, on-the-job training, and opportunities for career growth and advancement. Mavis Discount Tire is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person