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Crown Equipment Corporation

Service Customer Care Rep

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Job Description

Service Customer Care Rep Location:
Kissimmee, FL, US, 34747
  • Job Posting External
  • Job Duties
  • + Process incoming calls from both Crown customers and Service Technicians + Dispatch technicians + Enter technician payroll hours + Process parts and service billing + Create daily work orders + Maintain records and files + Assist other departments as needed
  • Minimum Qualifications
  • + Less than 2 years related experience + High school diploma or equivalent
  • Preferred Qualifications
  • + Excellent phone skills + Good communication, organizational, math and computer skills + Experience with Microsoft Office + Leadership skills, technical experience and knowledge a plus + Ability to multitask