Customer Service Representative 4BBCorp Miramar, FL Job Details Temporary | Full-time $19 an hour 14 hours ago Benefits 401(k) Paid time off Qualifications Customer communication Customer service Client inquiry handling Research Individual consumer customer service Customer support Full Job Description Representative to assist customers with billing and utility-related inquiries. The ideal candidate will provide excellent customer service, resolve concerns efficiently, and accurately process account and payment information.

Key Responsibilities:

Answer customer inquiries regarding utility bills, payments, and account balances Process payments, adjustments, and account updates accurately Explain billing charges, rates, policies, and available payment options Research and resolve billing discrepancies and customer concerns Assist customers with service requests, account changes, and utility questions Maintain accurate customer records and document interactions Handle customer concerns professionally while providing timely solutions Follow department policies, procedures, and confidentiality requirements

Pay:

$19.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off

Experience:

billing: 1 year (Preferred) Customer service: 3 years (Preferred)

Work Location:

In person