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Customer Service Agent
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Job Description Help for Job Description. Opens a new window. Job Description Job Description Company Description GG Media is a fast-growing marketing company committed to helping businesses strengthen their brand presence and build meaningful customer relationships. We believe that great ideas, collaboration, and innovation drive exceptional results. As our team continues to grow, we are looking for motivated professionals who are ready to contribute, learn, and build a rewarding career. Job Description As a Business Development Assistant, you will support the business development team by helping identify new opportunities, maintaining client relationships, coordinating projects, and assisting with day-to-day operations. This role is ideal for someone who enjoys working in a fast-paced environment and contributing to the growth of a dynamic organization. Responsibilities Assist the Business Development team with daily operations and administrative tasks. Build and maintain positive relationships with prospective and existing clients. Conduct market research to identify business opportunities. Coordinate meetings, presentations, and follow-up communications. Prepare reports, proposals, and business documentation. Collaborate with internal teams to ensure smooth project execution. Maintain accurate records and organize client information. Support the planning and execution of business growth initiatives. Qualifications Strong communication and interpersonal skills. Excellent organizational and time management abilities. Professional attitude with strong attention to detail. Ability to multitask and prioritize responsibilities effectively. Problem-solving mindset and willingness to learn. Comfortable working independently and as part of a team. Proficiency with standard business software and computer applications. Additional Information Competitive Salary ($47,000-$52,000 annually) Career Growth Opportunities Professional Development & Training Supportive and Collaborative Team Environment Paid Time Off Performance-Based Advancement Opportunities Stable Full-Time Position Modern and Professional Workplace