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Call Center Representative
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Scorecard
Based on Florida data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,454 / year median in Florida
+4% projected growth
Job Description
Call Center Representative Luxury Bath Technologies - 2.8 Palm Harbor, FL Job Details Full-time $25 an hour 4 hours ago Benefits Paid training Opportunities for advancement Qualifications Objection handling (sales technique) Customer records maintenance Computer operation Phone communication Computer literacy Service scheduling Client inquiry handling Lead Nurturing Quality control Customer engagement Lead Tracking Telemarketing Customer information system software Customer interaction during outreach Communication skills Sales follow-up Entry level Quality data entry Client interaction via phone calls Customer data entry Full Job Description Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience. If you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you. What You'll Do Contact homeowners by phone and schedule free in-home consultations Follow company scripts while adapting conversations to customer needs Answer questions and handle objections professionally Enter and update customer information in the CRM Confirm appointments for canvassers and sales representatives Answer inbound calls generated from marketing campaigns Follow up with prospective customers Maintain accurate lead and appointment records Perform quality control calls and data entry tasks What We're Looking For Customer service or call center experience preferred Strong communication and phone skills Comfortable talking with homeowners throughout the day Sales, telemarketing, or appointment-setting experience is a plus Basic computer and data entry skills Reliable, organized, and goal-oriented Ability to work in a fast-paced environment Compensation & Benefits $25.00 per hour Paid training Full-time opportunity Growth and advancement opportunities Supportive team environment Apply today and start a rewarding career helping homeowners transform their homes with Luxury Bath of Tampa Bay. ROOTC2vMMW