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Kanes Furniture LLC

Customer Pick Up Specialist

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Customer Pick Up Specialist Kanes Furniture
LLC - 2.8
Pinellas Park, FL Job Details 1 day ago Qualifications Customer returns handling Productivity software Full Job Description Kane's Furniture is seeking a driven and strategic CPU Pick Up Specialist while serving as a trusted partner to the Kane's team and customers. Just as important as experience, we are looking for someone who is a strong cultural fit—collaborative, service-oriented, and committed to supporting a tight-knit team that takes pride in delivering an exceptional experience to our customers. This opportunity is fully onsite. What you'll be: Customer Pick-up Specialist Kane's Furniture is seeking a motivated and dependable Customer Pick Up Specialist to join our team in a fast-paced furniture distribution center. Responsible for communicating with the floor to pick, prep, and load merchandise into customer vehicle. Interacts with customers in a professional and courteous manner providing excellent customer service. Assists customers with the status of orders, solves discrepancies with items delivered and process returns. Courteously and promptly resolves customer questions and issues or properly refers them to appropriate personnel. Performs miscellaneous clerical duties as required.
Key Responsibilities:
Ensures quality customer service at the CPU office Open communications between management and warehouse office team. Ensures customer orders are verified and accounted for before loading on customer vehicle. Security measures are being followed at all times, no exceptions
Requirements:
High School diploma or equivalent preferred. Excellent understanding of office management procedures. Knowledge of Microsoft office programs and other related software. Strong attention to detail and commitment to accuracy. Customer service and data entry experience preferred. Kane's Furniture LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V. Kane's is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.