Full-Time Customer Service Associate Duren's Piggly Wiggly is seeking a dependable, motivated, and customer-focused individual for a Full-Time Customer Service Associate position. Position Summary The Customer Service Associate provides friendly and professional assistance to customers while supporting the daily operations of the front end. This position requires strong communication, leadership, multitasking, and money-management skills. The successful candidate must have open availability and be willing to work nights, weekends, and holidays. Essential Duties and Responsibilities Provide excellent, friendly, and professional customer service. Greet customers and assist with questions, concerns, returns, refunds, exchanges, and other customer service needs. Handle cash, checks, credit cards, and other forms of payment accurately. Balance cash drawers and maintain accurate transaction records. Assist with opening and closing front-end and customer service operations. Answer telephone calls and direct customers to the appropriate department. Provide clear direction and guidance to cashiers, baggers, and other front-end employees. Help coordinate employee breaks and ensure proper front-end coverage. Resolve customer concerns calmly, respectfully, and professionally. Multitask effectively in a fast-paced retail environment. Maintain a clean, organized, and professional customer service area. Follow all company cash-handling, safety, security, and loss-prevention procedures. Complete additional duties as assigned by management. Required Skills and Qualifications Excellent customer service and communication skills. Ability to multitask efficiently in a fast-paced setting. Comfortable giving direction and guidance to other employees. Strong money-management and cash-handling skills. Ability to remain calm and professional during busy or difficult situations. Strong attention to detail and accuracy. Dependable, responsible, and able to work independently. Ability to work well with customers, coworkers, and management. Reliable attendance and punctuality. Availability Requirements This is a full-time position .

Applicants must:

Have open availability. Be available to work night shifts. Be available to work weekends. Be available to work holidays. Be willing to work additional hours when required by business needs. Physical Requirements Ability to stand and walk for extended periods. Ability to bend, reach, lift, and perform routine retail duties. Ability to lift and carry merchandise or supplies as needed. Ability to work in a busy grocery-store environment. Employment Expectations The ideal candidate will demonstrate honesty, dependability, professionalism, leadership, and a strong commitment to providing excellent customer service.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

cashier: 1 year (Required) Shift availability: Night Shift (Required) Ability to

Commute:

Port Saint Joe, FL 32456 (Required)

Work Location:

In person