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Creative Financial Staffing

Senior Client Accounts Specialist

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Senior Client Accounts Specialist - Hybrid (Midtown, GA)
Compensation Range:
$85K - $95K Looking for an opportunity where you can combine financial analysis, relationship management, and strategic collections expertise? This role offers the chance to manage a sophisticated client portfolio while partnering with senior stakeholders to drive business results and enhance the client experience.
Why This Opportunity Stands Out:
Join a well-established professional services organization with a collaborative, people-focused culture. Manage a high-value portfolio of client accounts and influence key financial outcomes. Partner directly with senior business leaders and client contacts on complex account matters. Utilize advanced analytical, negotiation, and problem-solving skills to develop creative payment solutions. Gain visibility across finance, operations, and client-facing teams. Key Responsibilities for the
Senior Client Accounts Specialist:
Manage a portfolio of client accounts and drive resolution of outstanding receivables. Analyze account activity and payment trends to identify risks, opportunities, and collection strategies. Collaborate with internal stakeholders and clients to resolve billing issues, payment discrepancies, and account disputes. Develop and recommend payment arrangements and collection plans for complex accounts. Maintain accurate account documentation and communicate status updates to leadership. Qualifications for the
Senior Client Accounts Specialist:
7+ years of commercial collections, credit management, or accounts receivable experience. Experience supporting complex client accounts within a professional services or corporate environment. Strong negotiation, financial analysis, and relationship management skills. Advanced Excel skills and experience with accounts receivable or financial management systems. #LI-CM4 #
INSEP2026
EB-8519022867