Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Select Staffing

Bilingual Customer Service Agent

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Georgia data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

Explore Career

Job Description

Position Details Title:
Bilingual Customer Service Agent Schedule:
Monday-Friday, 10:00 AM - 7:00
PM Pay:
$19.00/hour starting
Training Start Dates:
Tentatively July 27th or August 3rd
Location:
Sandy Springs, GA Must reside in the Atlanta metro area Fully onsite position Key Responsibilities Handle incoming customer inquiries professionally and efficiently Resolve customer issues via phone, chat, and email Gather and document customer information accurately Educate customers to reduce repeat contacts Investigate and resolve complaints Follow company policies while delivering excellent customer service Meet weekly and monthly KPI expectations Collaborate effectively with team members Maintain professionalism and attention to detail in all interactions Required Experience & Skills Previous contact center/call center experience Bilingual communication skills (English / Spanish) Excellent phone presence and tone Quality assurance familiarity Active listening and empathy Strong verbal and written communication Ability to navigate multiple systems and follow procedures Strong attention to detail and multitasking skills Proficiency with Microsoft Word, Excel, and Outlook Bilingual Customer Service Agent